Payment Options

You can choose how you wish to pay for your insurance.

​Direct Debit: This is a safe and easy way to pay your bills. Payments are made automatically from your bank account, so bills never get forgotten, lost, or delayed in the post. Plus, you have a record of the transaction via your bank statement or transaction history.

  • -​​To set up a direct debit from your bank account, complete, sign and return our direct debit form to Swann Insurance, Private Bag 92130, Victoria Street West, Auckland 1142. If you don’t have access to a printer, call us and we’ll send you the form.

-​To set up a direct debit from your credit or debit card, call us on 0800 807 926.

You can choose if your payment comes out on the 10th or the 25th of the month (or the next business day if it’s a weekend or public holiday). You must set up separate payments for each policy you hold with us. If you wish to pay by instalments, a higher premium is charged than when you pay a lump sum annual premium.

Online: Use our payment portal to make a payment online with your credit or debit card.

Internet Banking: Using your online banking services, under bill payment select Swann Insurance as the payee and use your policy number and surname in the reference field.

Phone: Call 0800 807 926 with your credit or debit card number and we can process your payment over the phone.

Prepared for a cheque-free future

What has changed?

With banks moving away from issuing and accepting cheques, companies like ours can no longer accept cheques as a form of payment, as we are unable to process them.

What does this mean for me?

We can no longer accept cheques as a form of payment. If you are someone who’s paid us by cheque in the past, we realise this might affect the way you pay for your insurance. Although we are no longer issuing or accepting payments by cheque, we are here to support you transition to another payment method.

Need a hand?

We understand that moving away from cheques may be a big change for you. So, if you have any questions or need help getting set up, please call us on 0800 807 926.